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    Unlocking Personal Power: Mastering DISC Flow for Peak Effectiveness
    Personal discovery and awareness are crucial for growth in both personal and professional
    settings. They enhance self-understanding, improve decision-making, foster better
    communication, and help individuals navigate relationships with empathy, ultimately boosting
    confidence, productivity, and emotional intelligence for greater success and fulfillment.

    This 2-day program focuses on enhancing personal effectiveness by understanding individual
    DISC styles and applying the insights gained from DISC Flow® assessments. Participants will
    explore how their DISC profile influences their interactions and decision-making, and develop
    strategies to enhance emotional intelligence (EI) to improve self-regulation, relationship
    management, and communication. Individuals will be equipped with the tools to succeed and
    thrive by enhancing interpersonal dynamics and emotional agility in all areas of life.

    Objective
    At the end of the course, participants will be able to:
    • Understand their DISC style and how it influences their behavior and decision-making.
    • Apply DISC Flow® concepts to improve personal effectiveness and communication.
    • Recognize the role of emotional intelligence in managing DISC behaviors for better outcomes.
    • Develop strategies for adapting their DISC style to enhance workplace relationships.
    • Practice key techniques for emotional regulation, stress management, and interpersonal communication.


    Outline
    Day 1: Understanding DISC Styles and Emotional Intelligence

    1. Introduction to DISC and DISC Flow®
      • What is DISC? Overview of the four DISC styles
      • DISC Flow®: Integrating DISC with Emotional Intelligence for personal and interpersonal effectiveness.

    2. DISC Style Breakdown
      • Overview of each DISC style: Dominance (D), Influence (I), Steadiness (S),
        Compliance (C)
      • Participants review and validate their DISC Flow® reports.

    3. Emotional Intelligence and DISC
      • Understanding Self-awareness, Self-regulation, Social Awareness, and Relationship Management.
      • Recognizing and managing emotions in self and others for better communication.

    4. Developing EI and Adapting DISC Style
      • Key techniques for stress management and relationship-building.
      • Building empathy and adapting communications based on DISC Flow® insights.


      Day 2: Applying DISC Flow® for Personal Effectiveness

    5. Applying DISC Flow® to Personal and Team Effectiveness
      • Using DISC Flow® to manage challenges and boost productivity.
      • How DISC Flow® can optimize team dynamics and interpersonal effectiveness.

    6. Tailoring Communication Based on DISC
      • Techniques for adapting communication styles to better connect with others.
      • Giving and receiving feedback effectively based on DISC styles.

    7. Personal Action Plans for Self-Improvement
      • Setting SMART goals for improving personal effectiveness, communication, and stress
        management.
      • Share personal action plans and gain insights from others.
      • How DISC Flow® and EI can transform personal and professional life.


    Who should attend
    Team leaders and managers who want improve team communication and collaboration.

    Profile of Swing Goh

    DISC Flow® Certified Trainer | Keynote Speaker | Life Coach | People Developer | Facilitator | Change Consultant | Infopreneur


    Swing Goh is a Facilitator, Speaker, People Developer, and Courseware Designer with nearly 18 years of extensive experience in hands-on Engineering, Quality, Project Management (in the manufacturing industry), and Customer Service within multinational corporations and various industrial sectors. Her diverse skill set, resourcefulness, and innovative approach make her a highly effective and inspiring facilitator in adult learning.

    Swing excels in working within multi-cultural and diverse environments, which enhances her ability to connect with and relate to professionals from different backgrounds. This skill has contributed significantly to her success as a facilitator.

    She facilitates WSQ Employability Skills, Generic Manufacturing, and Service Excellence modules, along with customized programs. Her clients include AB Scitex, AMK Town Council, ASME, Broadcom, CHASSasia, Dialog Asia, Evergreen Shipping, Food Empire, Food Junction, Fu Yu Manufacturing, Hexon Technology, Home Team Academy, Jurong Port, K Box, Leonian Holdings, Makino Asia, Maybank, MINDEF, New Port Duty-Free, Oil States Industries, Singapore Power, Singapore Technologies Marine Ltd, Swiss Precision, and Wine Connection, among others. In addition to her facilitation work, Swing is actively involved in courseware development and consultancy, including conducting Training Needs Analysis for corporate clients.

    Swing holds a Master’s Degree in Engineering Science (Engineering Management) and a Diploma in Quality Assurance Engineering. She is a professional coach in Transformative Coaching, an ICF-approved training program, and holds an Advanced Certificate in Training and Assessment (ACTA). Additionally, she is IBM-certified in AI and Design Thinking.
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