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Leading with Insight: Unlocking the Power of SelfAwareness for Supervisory Excellence

Personal discovery and awareness are vital for effective leadership, enabling leaders to
identify their strengths, limitations, and emotional responses. How well do you understand
your impact on others? By developing this self-awareness, leaders can adapt their approach
to communication, team leadership, decision-making, and conflict resolution. How might
improved awareness enhance your supervisory skills and relationships? Ultimately, this
introspection leads to stronger team dynamics and improved performance, both professionally
and personally.

This 2-day program introduces the DISC Flow model, combining behavioral tendencies with
Emotional Intelligence (EI) to enhance leadership effectiveness. Participants will use their
DISC Flow reports to reflect on their leadership styles, strengths, and areas for improvement,
developing personalized strategies to lead more effectively.

Objective

At the end of the course, participants will be able to:

• Understand their DISC style and how it influences their behavior and decision-making.
• Apply DISC Flow® concepts to improve personal effectiveness and communication.
• Recognize the role of emotional intelligence in managing DISC behaviors for better outcomes.
• Develop strategies for adapting their DISC style to enhance workplace relationships.
• Practice key techniques for emotional regulation, stress management, and interpersonal communication.

Outline

Day 1: Understanding DISC Styles and Self-Awareness

1. Introduction to DISC and DISC Flow®
• Overview of the DISC: Dominance, Influence, Steadiness, and Compliance.
• What makes DISC Flow® unique: combining DISC with Emotional intelligence.
• Understanding how DISC styles influence leadership behaviors.


2. Understanding Your DISC Profile
• Review and validate DISC Flow® reports.
• Identifying strengths and potential growth areas in leadership challenges.
• Share key insights and discuss how it impacts leadership


3. Applying DISC Flow® in Leadership Situations
• The role of EI in effective leadership: Self-awareness, self-management, social
  awareness, relationship management.
• Adapting leadership styles to different DISC types.
• Strategies for communicating with each DISC style.


Day 2: Building Leadership Strategies Using DISC Flow®


4. Managing Teams and Conflict Resolution with DISC Flow®
• Leading diverse team and resolve conflicts based on DISC Flow styles.
• Practical strategies for handling team dynamics and conflicts.
• Navigating challenging conversations with different DISC types.


5. Enhancing Decision-Making and Communication
• How DISC styles affect decision-making and communication.
• Making team decision with DISC insights.
• Practical tips for leading with empathy and assertiveness


6. Developing a Personal Leadership Action Plan
• Reflect on key takeaways from their DISC Flow report
• Set personal leadership goals based on DISC Flow insights
• Action planning to implement DISC Flow principles in daily leadership

Who should attend

•Team leaders and managers who want improve team communication and collaboration.

• Supervisors who would like to develop highly effective supervisory skills in order to professionally and successfully manage their teams.

Profile of Swing Goh

DISC Flow® Certified Trainer | Keynote Speaker | Life Coach | People Developer | Facilitator | Change Consultant | Infopreneur

Swing Goh is a Facilitator, Speaker, People Developer, and Courseware Designer with nearly 18 years of extensive experience in hands-on Engineering, Quality, Project Management (in the manufacturing industry), and Customer Service within multinational corporations and various industrial sectors. Her diverse skill set, resourcefulness, and innovative approach make her a highly effective and inspiring facilitator in adult learning.

Swing excels in working within multi-cultural and diverse environments, which enhances her ability to connect with and relate to professionals from different backgrounds. This skill has contributed significantly to her success as a facilitator.

She facilitates WSQ Employability Skills, Generic Manufacturing, and Service Excellence modules, along with customized programs. Her clients include AB Scitex, AMK Town Council, ASME, Broadcom, CHASSasia, Dialog Asia, Evergreen Shipping, Food Empire, Food Junction, Fu Yu Manufacturing, Hexon Technology, Home Team Academy, Jurong Port, K Box, Leonian Holdings, Makino Asia, Maybank, MINDEF, New Port Duty-Free, Oil States Industries, Singapore Power, Singapore Technologies Marine Ltd, Swiss Precision, and Wine Connection, among others. In addition to her facilitation work, Swing is actively involved in courseware development and consultancy, including conducting Training Needs Analysis for corporate clients.

Swing holds a Master’s Degree in Engineering Science (Engineering Management) and a Diploma in Quality Assurance Engineering. She is a professional coach in Transformative Coaching, an ICF-approved training program, and holds an Advanced Certificate in Training and Assessment (ACTA). Additionally, she is IBM-certified in AI and Design Thinking.